snagit 2020 macos 10.14 crashes on launch

Snagit 2020 Crashes on Launch on MacOS 10.14: A Troublesome Issue

As a long-time user of Logitech products, I've experienced my fair share of issues with their software and hardware. Recently, I've been facing a frustrating problem with Snagit 2020 on my MacBook Pro running MacOS 10.14. The issue is that the software crashes every time I try to launch it.

I'm not alone in this struggle, as I've noticed similar problems reported by other users online. I've tried various troubleshooting methods, but none have worked for me so far. The issue seems to occur randomly, and sometimes even when my Mac is locked and then unlocked after a short period of time.

My MacBook Pro specs include an i7 6-core processor, 16GB of RAM, and a Radeon 555X graphics card. I've tried restarting my system multiple times a day to resolve the issue, but it's become impractical for me as a daily user.

When the Snagit software crashes, the Logitech Options tool also becomes unresponsive. I can't access the custom button settings or any other features through this interface. The only functions that still work are basic pointing, scrolling, and clicking actions. It's like the software is stuck in limbo, refusing to budge.

I've noticed that sometimes, after waiting for a few minutes, the Logitech Options tool will suddenly respond again, and my custom mouse buttons will start working as usual. However, this fix only seems to work temporarily, as the issue usually returns within an hour or so.

In some cases, restarting my system can resolve the problem, but it's not always a permanent solution. I've experienced instances where the software crashes even after restarting my Mac multiple times in a row.

As someone who relies heavily on their mouse and keyboard for work, this recurring issue is extremely frustrating. The Logitech Craft keyboard, which I'm eager to try out, is currently out of reach due to this persistent problem.

I'd be more than happy to provide any necessary logfiles or further information to help troubleshoot this issue. I hope that someone can shed some light on what's causing Snagit 2020 to crash on launch and find a solution to fix it once and for all.

Snagit 2020 macos 10.14 crashes on launch