Initiate a Remote Connection with AnyDesk

AnyDesk remote access allows you to establish a connection with your clients or team members from anywhere in the world. Now that AnyDesk remote access is set to 'Attended', users will need to manually confirm the connection request. This feature provides an extra layer of security and control over remote connections.

To set AnyDesk remote access as 'Attended':

1. Go to the Atera dashboard.

2. Select the AnyDesk tab from the sidebar.

3. Click on Settings.

4. In the Remote Access section, select 'Attended' as your default remote access type.

By setting AnyDesk as your default remote access tool, it will automatically install on all your existing agents and any new ones you add in the future. This ensures that you have secure and reliable remote access to all your devices.

Note that the remote access type for servers is set to 'Unattended' by default and cannot be changed. If you want to use 'Attended' mode, you will need to manually confirm each connection request.

AnyDesk can also be used without setting it as your default remote access tool. In this case, it will simply install on specific agents when remote access is first initiated on them.

A key feature of AnyDesk is its ability to provide secure and reliable remote access for supporting customers anywhere, anytime. With AnyDesk, you can connect to all your end users' Windows and Mac devices from a single interface.

AnyDesk provides a range of features that make remote support easy and efficient. However, please note that certain features, such as the 'Address Book', are not available through Atera.

The integration with AnyDesk is part of Atera's Enterprise package, which is available for free to Atera Growth and Power plan users. With this package, you can enjoy all the benefits of AnyDesk remote access without any additional costs.

Overall, initiating a remote connection with AnyDesk is quick and easy. By following these simple steps, you can establish secure and reliable connections with your clients or team members from anywhere in the world.

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